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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 601028 Views
  • 0 replies
  • 12 Helpful

My EE

Every time I try to access the My EE platform via mobile/desktop I get a blank page with the word "Blocked".Any ideas why, please?

sparkyw by Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Phone keeps updating?

Morning.I recently updated my phone (Oppo Find X5 Pro) to Android 13. Ever since, every morning I awake to find a notification which reads, "Important EE settings and apps have been installed for you".I am getting this notification every single day. ...

No details

Been trying to get into my account for 5 days now still can't see any details. Log in details correct but it keeps saying something went wrong try again later? 

Ee app

Having trouble with app keeps telling me a problem anyone else got same issue

62pete by Visitor
  • 328 Views
  • 1 replies
  • 0 Helpful

Upgrade

Why am I unable to upgrade when my upgrade is due. The message I am getting is Just so you know, we're unable to let you upgrade or get another phone yet.

Alicia32 by Visitor
  • 347 Views
  • 1 replies
  • 0 Helpful