Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can't get on my app
EE app not working. Tried uninstall/install, still not working. Just displays a message "Your app is being improved." Is this a known problem?
My app still not working, I uninstalled it, and installed it again..nothing...
Anyone know how to change my home address on the app?
Came onto the EE website as a new customer, chose a SIM only package, went to buy it and it said I needed to log in or register. So I registered, and now it says I need to add a device or add an account. I don’t have a device to add that’s with EE, I...
how do i add a mobile but i don’t know anyone else that’s on ee that i am related to
Hello, Every-time I try to use the app or website, it asks me to link my mobile, broadband or Ee community. I have a mobile, but it says it’s already linked to another account? I evidently have community, but nothing happened when I click this. I can...
