15-08-2023 10:05 AM
Hi guys,
Hoping someone can help! I'm having trouble logging into myEE app, I enter my email then click next works just fine I enter my password and click log in it loads for a few seconds then just sits on the password screen and doesn't do anything! I've clear storage and cache I've deleted and reinstalled app I've force stopped the app. Nothing seems to be working! I can log into the website just fine!!
Thank you!!
15-08-2023 12:16 PM
15-08-2023 12:19 PM
Google pixel 6 pro
15-08-2023 12:25 PM
OK, thanks @K8ie1982_
Does this happen regardless of whether you connect through WiFi or mobile data?
Chris
15-08-2023 12:28 PM
I was using WiFi it didn't work so I switched to mobile data and it still didn't work!
Thank you
15-08-2023 12:58 PM
OK, thanks for trying, @K8ie1982_
I suggest having a chat with our technical support team so they can run some tests on our side.
Chris
15-08-2023 12:59 PM
Ok thank you