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My ee using abroad issues

Lmb72
Explorer

My EE app keeps saying I don't have a signal abroad but i have

. Need to know my data usage abroad. ? 

3 REPLIES 3
Katie_B
EE Community Support Team

Good morning @Lmb72

Welcome to the community. 

Are you able to use your calls, texts and data OK?

Do you only see this issue with the My EE app?

Katie

That is correct.  I can use all other functions. I have previously been able to check data abroad on my ee. Now when I log in it doesn't have any features like chat or billing data or acknowledge its my account ? 

Katie_B
EE Community Support Team

Are you able to try logging in to your My EE online rather than the app to see if you can view your data?

Speak soon, 

Katie