My EE says I am not the account holder

[priscilauk]

My EE account says I don't have the authority to change things and I should contact the account holder but I am the account holder, please help?

[James_B]

Hi @RobertInTheFens,

Please go to Account settings > Manage numbers to add yourself as the bill payer.

Hope this helps.

James

[kucT001]

i would like to be the account holder 

[kucT001]

i would like to be the account holder.

[Rach_H]

Hi @kucT001,

Welcome to the Community!

We want you to have full access to everything you need on your account, and it sounds like things might've not been set up correctly with your online account. If you give our team a quick call then they'll be able to get this sorted for you.

Rach