My EE Website blocked

[adzcriz]

So I was in My Account and clicked banner at the bottom asking "was this page correct" and then the whole EE website blocks me ... 

I've cleared cookies and cache.

I can access it from my phone If i switch Wifi off. My Fibre is provided by BT.

Below is what I see

what I see

[Leanne_T]

Morning @Dtw5 

Thanks for coming here. 

Which browser are you using? 

Does the same happen when not connected to WiFi? 

Leanne. 

[cameron_w]

hi, happing to me now as well. 

just suddenly blocked for no reason, and from what i have seen in this thread the only real solution is to wait it out and contact support.

[beemk]

Im getting the same thing, this is an old post, what's the solution?

[beemk]

It was because i clicked yes on the banner

[Leanne_T]

Hi @beemk 

Thanks for coming here. 

Have you tried deleting cookies and cache and opening in a new web browser? 

Thanks. 

Leanne.

[Believe82]

I also just had this same issue. EE needs to fix its webpage

[Larwick]

Lucky me, I also answered a seemingly innocuous question while browsing the EE website and now my IP is blocked. Crazy that this is still happening and you haven't gotten rid of this massive website breaking bug. I just bought a new phone but I suppose I will just have to wait for my IP to change before I can access the website again, since you don't seem to have any other solution. What a mess.

[Adz27]

EE this is still happening, are you going to resolve this issue ? Is this a deliberate action & if so why ? Set up a new EE account for a new phone & clicked on the 'Was this clear' banner & bingo - BLOCKED Why ? What's the resolution, wait ?

[James_B]

Hi @Adz27,

Welcome to the EE Community. 🙂

Does clearing your web browsers cookies and cache resolve the issue?

James

[Adz27]

Hi @James_B,

No, tried that, tried a different browser.

Any other suggestions ?

Adam