My EE Website blocked
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09-06-2022 11:50 AM
So I was in My Account and clicked banner at the bottom asking "was this page correct" and then the whole EE website blocks me ...
I've cleared cookies and cache.
I can access it from my phone If i switch Wifi off. My Fibre is provided by BT.
Below is what I see
what I see
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09-06-2022 02:01 PM
Hi @adzcriz
Thanks for coming to the community.
What device are you using to log into your My EE account?
Speak soon 🙂
Leanne.
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09-06-2022 02:08 PM
Windows 11 Computer ..
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09-06-2022 02:23 PM - edited 09-06-2022 02:24 PM
Thanks @adzcriz
Can you access your account if you connect to WiFi on your phone?
Have you tried another browser on the computer?
Leanne 🙂
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09-06-2022 02:54 PM
As I stated in my original post, I can access via phone if i switch Wifi off. it seems centred around my home broadband
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09-06-2022 03:26 PM
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09-06-2022 03:46 PM
I doubt it is my end, all other sites are fine, I simply clicked on the "Was this useful" banner and got IP blocked by EE website.
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09-06-2022 03:55 PM
@Leanne_T : No, using WiFi or Ethernet from a PC to access your online MyEE is exactly the same.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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09-06-2022 07:33 PM
I am having this same issue but with my mobile data, the whole website seems to block me.
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09-06-2022 08:23 PM
@adzcriz - Was it the "Yes" button on the "Was everything clear on this page?"
