09-06-2024 10:32 PM
I have 2 SIM contract and one SIM my friend use other one new contract I use and I try everything to link my new contract to see my bill and check my account but unfortunately at say
Looks like you have linked already
I keep getting this error
Thanks for your help
10-06-2024 08:23 AM
Hi @Dkadr1
Welcome to the community.
Are you trying to link the third number (that your friend uses on a different account) to the account that you already have with your two other numbers?
Chris
10-06-2024 03:11 PM
Yes that's correct
10-06-2024 03:33 PM
It would only allow you to link it to your account if it is part of your mobile billing account and if it already hasn't been registered with another email account, @Dkadr1
If you speak to our Mobile Care team, they'll be able to check if it's possible and help you connect them, if it is.
Chris
10-06-2024 10:09 PM
Thank you 👍