Community Activity

Rude community ee staff

Hi EE Team, I just wanted to raise a concern that’s been on my mind. I recently had an interaction with someone on the EE Community who holds a “Community Star” badge — and I have to be honest, the tone and attitude I received from them was really di...

Stewart38 by Investigator
  • 23 Views
  • 1 replies
  • 0 Helpful

Unlimited minutes & International

HiI have just joined EE broadband from BT. I have a landline and have paid for Unlimited Minutes & International. I have looked on the “EE phone USA from broadband” and it states that calls to USA landlines are included but it has double asterisk aga...

ColinH34 by Investigator
  • 31 Views
  • 5 replies
  • 0 Helpful

New to EE 🤦

Been with Sky for 20 plus years and paying for the privilege, made a snap decision which is very unlike me, I can cope with a change with the OS / Interface, however I was told when I ordered, told when enquiring in store and it was repeated in store...

Chowy by Explorer
  • 6181 Views
  • 15 replies
  • 4 Helpful

Xbox Game Purchases

We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...

SL888 by Investigator
  • 134 Views
  • 8 replies
  • 1 Helpful

Resolved! How to contact EE via email

Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...

Lurch1 by Visitor
  • 82125 Views
  • 49 replies
  • 16 Helpful

EE Smart Hub App vs Hub Manager

Hi,  I can see a Device with an IP address of 192.168.xxx.12 and a Device name of LinkTap on the Hub Manager (W11 PC); but can not find this device when viewing All Devices in the EE App (Android 15).Has anyone else had such an experience?I do wish E...

Croft5 by Investigator
  • 53 Views
  • 5 replies
  • 2 Helpful

Broadband & TV deals won’t load

Looking to upgrade my broadband and see what tv deals are however I keep getting this message and it won’t load anything  I have spoke to EE on the phone and on chat but I just keep getting told that they have had problems today, but this has been go...

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EE Perks account deactivated

Himy EE perks account has been deactivated. I called 150 and was told this could not be done on the phone. Please can my EE perks account be reactivated? I did not complete the original NHS verification in time. regards adam fox 

Afox93 by Explorer
  • 153 Views
  • 5 replies
  • 1 Helpful