Login to account

[User1313]

 I can't log into my account for the second month. I contacted the service shop twice, called 150, but no one can do anything.

[Katie_B]

Hi @Kukiboy74. 

What was advised when you called?

Have you tried deleting the app and re-installing it?

Katie

[Kukiboy74]

Hi Katie_B

The app:

Cleared cache and data 

Uninstalled and restarted phone

Reinstalled App... No different!!

Customer service said something about sending a ticket or something to technical support and wait up to 72 hrs

Still not working 

[Katie_B]

Thanks so much for getting back to me @Kukiboy74. 

When did the ticket get raised?

Katie

[Kukiboy74]

Last Thursday 

[Katie_B]

I'd recommend giving us a call so our team can look to see if there is any sort of update @Kukiboy74. 

Katie

[Kukiboy74]

Thanks Katie_B

Will do

[Kukiboy74]

All up and running now after my latest call

Thankyou 

[Katie_B]

Thanks for coming back and letting us know @Kukiboy74. 

Katie