Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[mrradio]

Help

[Cavan2095]

Hi am wanting to know if I came into a store for a contract phone can I pay in store 

[Alex_H]

Hi @Cavan2095,

Welcome to the EE Community

Great to hear you are interested in taking a contract phone with us. If the deal you go for does require any upfront payment for the device or contract then they will take payment with you in store yes. 

Alex

[Prak1]

Hi 

[jeetgangsara]

Hlo 

[Chris_S]

Hi @Prak1 

You can access live chat via your My EE app.

We can offer assistance if you'd prefer to chat here?

Chris S

[Carlos53]

Hell

[Chris_S]

Hi @Carlos53 

Do you need some help from our live chat?

Chris S

[Carlos53]

Provide my phone is on my name 

[Chris_S]

Hi @Carlos53 

If you'd like to get access to our live chat option on your phone, just:

Open the My EE app, tap "Help" in the bottom right corner, and then select "Message us" from the top left.

Chris S