where’s the live chat gone from the account when you go contact us it only gives me “call us” can someone explain to where it’s gone all of sudden as I need to speak to someone.
Just seems odd how it doesn’t show at all, As like i said before I need to speak to someone about my account, but I’ll try and call tomorrow and see what they can do or say. Thankyou
If available for your account, you should be able to access the Message us option through the help section of the EE app, or find our other contact information here.
It doesn’t give us the option at all for the “message us” through the app or anything just “call us” I said this yesterday when I asked about it. other information doesn’t give us anything either just takes us round in circles.
on the EE app downloaded from Google Play, look for the 'help' button on the bottom of the main screen, it takes you to a page with the 'message us' tab, at least it did for me
