02-08-2022 08:37 PM
I haven’t got live chat showing on my app
03-08-2022 08:22 AM
Hi @Nicolahull79.
Welcome to the community.
The live chat window will appear when an advisor is available.
Have you tried using online chat through out Contact Us Page?
Jon
03-08-2022 08:31 AM
Good morning Jon,
I have tried that but the contact us page isn’t showing. The live chat was there a few weeks back but no longer showing
please advise
thanks
nicola
03-08-2022 09:23 AM
Are you able to try using another browser to see if the live chat window is available, @Nicolahull79?
Jon
03-08-2022 10:07 AM
No I haven’t but I will do, I’ll let you know
thanks
nicola