10-05-2025 01:45 PM
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent.
Has this service now finished or is it available when suits ee?
Solved! See the answer below or view the solution in context.
07-08-2026 02:48 PM
Thanks for confirming @Connorweston07.
I'd recommend giving us a call so your data usage can be looked into.
The team will then be able to advise you on a more suitable plan.
Katie