08-06-2022 02:22 PM
Still no live chat function when wanting to chat off an iPhone?
08-06-2022 04:18 PM - edited 08-06-2022 04:58 PM
Hello @andysandy.
Thanks for coming back and letting us know.
Could you please check to see if 'Hide IP Address' and 'Prevent cross site tracking' are both switched off. If they are not please switch them off and try again.
This can be found by going to Settings > Safari.
Katie 🙂