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Live chat

andysandy
Investigator
Investigator

Still no live chat function when wanting to chat off an iPhone? 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @andysandy

 

Thanks for coming back and letting us know. 

 

Could you please check to see if 'Hide IP Address' and 'Prevent cross site tracking' are both switched off. If they are not please switch them off and try again. 

 

This can be found by going to Settings > Safari.

 

Katie 🙂