Linking products issues
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‎01-10-2024 08:16 AM
Anyone else having trouble linking products? If so how did you resolve it?
It's only happened since I switch 1 of my lines to sum only but now I can't even access my bill nor access upgrades and the like for my other products
Any help would be massively appreciated
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‎01-10-2024 02:01 PM
Hi @Grimmest
Thanks for coming to the community.
What happens if you try and link the products in your EE account? Do you get an error message?
Can you view any details in the EE account?
Speak soon.
Leanne 🙂
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‎02-10-2024 12:16 AM
Hi Leanne,
I have been trying quite often over the last month & half and it's an error message every time, so I'm at a loss of what to do
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‎02-10-2024 12:38 PM
Thanks @Grimmest, what does this error message say exactly?
Also is there any chance you could have linked a different email address for your log in?
Peter

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