Linking account

[Kerrie2526]

Hi when i log in to my ee account and go to link my device i won't let me i need to check if it is link to a old account and change to my new email address and account if I can get some help 

[Schockwave]

Hello @Kerrie2526 ,

Welcome to the community

You will need to ring customer service to speak to them about your account, as they can then verify and cancel your old account and register or refresh your account.