Is this an error on the website?

[kbc2711]

 Hello, 

Is this an error on the website?  I understand there is a price increase annually however this seems like a lot - £9.50??

[Michael_D]

Hi @kbc2711 

Thanks for coming to the community.

It definitely shouldn't be showing that amount. If you took a new contract, you'd see an annual increase of £1.50 per month on SIM Only and the airtime portion of a Flex Pay plan, or £4 per month on handset plans where you just pay one monthly amount.

You can see more about the correct charges on our Annual Price Changes page.

Do you have the link for the page where it did show £9 so I can get it flagged?

Michael