Incorrect phone number shown

[Dunc1234]

I logged into my account - an my mobile number number was incorrect. I tried to change it but the code was sent to the incorrect number. Is this a problem?

[Michael_D]

Hi @Dunc1234 

Welcome to the community.

When you say the number was incorrect when you logged in, was this in the EE app/website?

Is the number correct on your phone itself and when you call and text out?

Michael

[JerryJR]

My mobile number is also showing incorrectly on my profile. How can I change it?  Jerry

[Lesley_W]

Hi @JerryJR 

Welcome to our community.

If this is your contact number showing incorrectly, you should be able to change it in the profile section which is the icon on the top right of the app, then 'personal details'.

Let me know how you get on.

Lesley