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I want to change my direct debit details

Emine3
Visitor
 
13 REPLIES 13
Chris_B
EE Community Star
EE Community Star

@Emine3  You can do that from within your online EE account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

You can change your bank details under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Account number *********

Errors in your records for my Direct debit are:

my full name is Evelyne **********

bank account holders name is Mrs *******

these mistakes should cause problems with my bank account

*******

 

[mod edit: personal details have been removed from the online forum EE Community guidelines - The EE Community]

Christopher_G
EE Community Support Team

Hi @Stoneybrook 

If you speak to our Mobile Care team, they'll be able to check your details and change them, if needed.

Chris

Hummer999
Visitor

I want ti change my direct debit details

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Hummer999 🙂

Tap here and log in to update your direct debit details.

Thanks

James

@Hummer999 : You can change your bank details under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sweepslane25
Visitor

I’ve changed my bank and need to sort out my direct debit 

Katie_B
EE Community Support Team

Hi @Sweepslane25

You can update your details within your EE account online under Bills & Payments. 

Katie