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I hope I get no nasty reminders about my bill this month. As app is down again

kestral50
Visitor

It is ridiculous every time we need to do something on this e app.It early runs too slow, or it is not working at all.How is people supposed to pay their bills

1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @kestral50 

I'm sorry if any updates are causing an inconvenience. It's certainly not our intention to cause disruption, and we try to schedule any maintenance for times when we see fewer people using our app.

Please see ways to pay your bill here 👉 Pay your EE Mobile or broadband bill.

Linzi 

View solution in original post

2 REPLIES 2
Linzi_H
EE Community Support Team

Hi @kestral50 

I'm sorry if any updates are causing an inconvenience. It's certainly not our intention to cause disruption, and we try to schedule any maintenance for times when we see fewer people using our app.

Please see ways to pay your bill here 👉 Pay your EE Mobile or broadband bill.

Linzi 

JimM11
Community Hero
Community Hero

@kestral50 Have you ever considered banking Direct Debit?