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Community Activity
Charged for 01793 number when roaming
so Just back from Greece, have got roaming as an add on, and then i see that I have been charged for calls to a UK number in Swindon - Nationwide Bank - which I had to do as they had sent me a message regarding suspicious activity on my account EE sa...
Missing credit
I had £20.00 credit . £1.00 has been taken .. why ...?
EE Speed Test Function
We are a new customer to EE. Just wanted to check the broadband speed for our product. Sent on a wild goose test from the Router admin screen to the App, no such function exists as of 24/6/25. This was confirmed by EEGuide Aman who was very helpful ...
Intermittently not receiving calls, even though caller hears ringing?
As the title suggests, I am missing calls to my phone (iPhone 15 pro max). When testing this myself, it is ringing and then eventually goes to voicemail. However my phone is not ringing, nor does it register a missed call. I just get a text notificat...
Smart hub plus port forwarding help.
Hi,So I have two gaming consoles. Series X and PS5. In call of duty: My PS5 has a moderate Nat type because my series x uses port 3074 for Xbox live.i change my series x to use a different port for Xbox live (on its advanced settings). I restarted my...
Account closed but Netflix is still active
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
Resolved! Possible Scam? Cold callfrom 0204 number claiming to be EE
Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and h...
SIM card
Can I please have a new SIM card please for *********** as I have accidentally change my sim to eSIM . [Mod edit: Removed mobile number]
My order has not been delivered ********
Can you help I have struggled to identify what has happened with it or talk to anyone?[Mod edit: personal details removed]
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
