Hi.my name is Adrian

Karen209
Visitor

 I would like to disable the adult content restrictions on my EE account. Could you please assist me?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Karen209 

Please read here: 

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Karen209 

Please read here: 

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Badger16
Visitor

How do i turn off the restrictions for adult content on my phone?

Leanne_T
EE Community Support Team

Morning @Badger16 

Thanks for coming to the community 🙂

To remove the content lock from your account, please see our How Do I Turn On Parental Controls on My Device? Help page for details. 

Hope this helps 🙂

Leanne.

Marcelsima
Visitor

I want to disable adult content restrictions on .y account 

Lesley_W
EE Community Support Team

Hi @Marcelsima 

Welcome to our community.

You can see how to change your content lock here How Do I Turn On Parental Controls on My Device? | Help | EE

Lesley