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Hi.my name is Adrian

Karen209
Visitor

 I would like to disable the adult content restrictions on my EE account. Could you please assist me?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Karen209 

Please read here: 

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Karen209 

Please read here: 

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Badger16
Visitor

How do i turn off the restrictions for adult content on my phone?

Leanne_T
EE Community Support Team

Morning @Badger16 

Thanks for coming to the community 🙂

To remove the content lock from your account, please see our How Do I Turn On Parental Controls on My Device? Help page for details. 

Hope this helps 🙂

Leanne.

Marcelsima
Visitor

I want to disable adult content restrictions on .y account 

Lesley_W
EE Community Support Team

Hi @Marcelsima 

Welcome to our community.

You can see how to change your content lock here How Do I Turn On Parental Controls on My Device? | Help | EE

Lesley