19-09-2024 09:55 AM
The EE website does not work. There are countless posts on here that show this to be true!
In my case I have tried multiple browsers (Chrome, Edge & Safari) on multiple devices (phone, Mac & PC), I have cleared the cache on all of these. I am able to login (so I am not locked out), and can see my homepage, but as soon as I try and do anything else (except access my profile) the page loads is only the footer. This is the case on every device and every browser.
I am a business user and am unable to access my invoices and this is completely unacceptable.
I should not have to call up and request invoices be emailed to me every time I need one! (Yes I have done this before, but it is NOT a solution to the website not working).
Please do not tell me to call your mobile services team, as this is an actual problem with your website! An operational website is the bear minimum of service that one expects as a customer! So, EE, FIX YOUR WEBSITE!
19-09-2024 03:59 PM
I am sorry you are unable to view your business account details after logging in.
I understand how frustrating this must be for you and appreciate you have called to report this previously.
To get an update on your EE account, you would need to get in touch with our business team.
Or, if you would like to raise a complaint, you can find details on our Make a Complaint page and the team will get back to you once this has been looked into.
Leanne.
05-11-2024 03:35 PM
bloody joke of a company how hard is it to make a functioning website
obviously impossible for EE but not for any other company
EE developers need to pull your finger out