Finance options changed

[Raggamuffin1986]

I've been looking at getting one of the TVs on finance. I looked at the beginning of the month, and it allowed me to select up to 48 months repayment option with a deposit on the tv. I didn't have the deposit at the time. Waited a week, went to purchase the tv, but it was out of stock. Now that its back in stock, the website will only allow me to apply for a 9 month finance contract, and the app doesn't even load the finance options (I left it open and trying to load for 20 minutes and gave up). Is there a reason that it won't allow me to select longer than 9 months. It does if I select a highest price tv.

[Schockwave]

Hello @Raggamuffin1986 ,

Welcome to the community,

Have read someone else had the same problem, not sure why that is happening, but I would suggest speaking to customer service, they should be able to sort it out for you, I am sure that there is a simple explanation why this is happening to you.