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Emergency help

Donnydonny123
Visitor

‎03-03-2025 11:38 PM

I need to be reconnected 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎03-03-2025 11:55 PM

Why were you disconnected? Were you late in paying your bill or at all?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Schockwave
EE Community Star
EE Community Star

‎04-03-2025 10:27 AM

@Donnydonny123 , are you on pay as you go and have not used your phone to make a chargeable call or text for over 176 days? If that is the case, check here:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.