Ee website

Jenkins1
Investigator
Investigator

‎15-03-2024 10:53 AM

 
0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎15-03-2024 12:00 PM

Hello @Jenkins1 ,

Welcome to the community,

How can we help, need more information in order to help you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Jenkins1
Investigator
Investigator

‎15-03-2024 12:46 PM

Hi - why is the ee  website so difficult to navigate? Cannot find the ‘log out’ button and Soooo  Very slow and constantly get ‘Sorry an Error has Occurred- please try later’ !  I pay Top price for a Sim Only account and am stuck in it till June when my 24 month contract ends. Obviously will be looking elsewhere in June after only ever having been with ee!  I was quoted  less than half of my £20 current bill with  ee and with an increase in data,   but not until my contract ends or if I change my Internet supply to them. NO - very happy with my present supplier but not with ee!

is anybody else fed up with ee?

 

0 Helpful
Leanne_T
EE Community Support Team
In response to Jenkins1

‎15-03-2024 02:58 PM

Hi @Jenkins1 

I am very sorry to hear this. 

Have you tried a different web browser? 

The log out option is at the bottom of the profile section of your EE account. 

Leanne.

0 Helpful