EE website problem

[Lippo]

2nd October. 
I can’t log into the EE website. 
Every time I try to log in, an 01 code shows on the screens and the text “Internal error”. 
Fortunately, I found that I could access and download my bill via the app. 
Logging into the website never seems to go smoothly. I always seem to have to go through the username and password loop a couple of times before I can get into the website. 
You’d think a tech company could do better than this. 

[MPTWL]

I just did, Katie_B, and was able to log in using Edge on a different PC. Obviously, then, it's something to do with Edge on my regular PC. Can't immediately imagine what - no problems with any other website on Edge on my regular PC.

[James_B]

Thanks for the update, @MPTWL 

I'd recommend checking you're running the latest version of Edge on your regular PC and clearing the cache and cookies.

James

[MPTWL]

Yep, done both those things. Definitely using the latest version of Edge, and definitely cleared cache and cookies.

[James_B]

Is there anything else different about the other setup, @MPTWL?

Browser plugins, a VPN etc.?

James

[MPTWL]

There must be something different, but I haven't been able to identify it.

[Mod edit: Please do not post your contact details in this public forum. Thanks]