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EE live chat

tBs-battousai
Visitor

How do I live chat with EE?

 I don't want to wait an age calling a call center....

38 REPLIES 38
Leanne_T
EE Community Support Team

Thanks @ab_1_as 

Which model memory size and colour did you order? 

Leanne 🙂

256GB Natural Titanium

Leanne_T
EE Community Support Team

Thanks @ab_1_as 

The iPhone 15 Pro 256GB Natural Titanium is showing 'Expect despatch within 3 days' 

DPD will be in touch once they have received your order with tracking details for the delivery. 

Leanne 🙂

ab_1_as
Investigator
Investigator

Thanks leanne

Leanne_T
EE Community Support Team

No problem @ab_1_as 

Leanne 🙂

Jade150764
Investigator
Investigator

Hi I have paid my bill and my sim is saying no network 

Katie_B
EE Community Support Team

Hi @Jade150764

Welcome to the community. 

Was your line suspended due to late payment?

If yes, once you have cleared the balance it can take up to 24 hours for services to resume. 

I would also recommend switching your phone off and on. 

Katie

Yes but it’s done something to my phone as well none my phone won’t read
any sim that goes in
Katie_B
EE Community Support Team

That's strange @Jade150764

When was the last time your phone worked OK with your SIM?

Katie