EE app down
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15-07-2023 11:36 PM
Hi, anyone know when the app will be up and running again? I need to gift data. Thanks.
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17-07-2023 05:45 PM
There is no error message - the app just hangs with a black screen with very small blue dots static in the centre (these dots would normally be animated, of course.) The Android back button does nothing, but if I open the "swipe 'em away" page, I can do just that. Eventually, Android realises that the EE app has gone rogue and tells me that it is no longer responsive (or something like that).
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17-07-2023 06:57 PM
That's really strange, @ChristopherM
Are you able to log into the My EE desktop version on your phone?
Chris
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17-07-2023 07:02 PM
Sent from Outlook for Android<>
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18-07-2023 07:44 AM
Thanks @ChristopherM
In this case, please get back in touch with our tech gurus on 150 and they will get the ticket looked into and make sure this is still open and will be investigated 🙂
Leanne.

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