EE New number

Bxzzxm · ‎23-06-2023

I had an old number and i have stopped using it and i brought a new one and both of them are on EE. I am using the app however my old number still shows up and i want my new one to show up and i’ve already brought data for it however it doesn’t show me the data usage

Schockwave · ‎23-06-2023

Hello. @Bxzzxm ,

Welcome to the community,

I would suggest you ring customer service, then they can reset your account and that should solve it, just let them know your problem.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎23-06-2023

Are they both on PAYG or both on contract or mixed?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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