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EE App = Garbage

EError2024
Visitor

I cannot wait to get out of this contract. The app is littered with errors, and that's only on the rare off-chance you can actually access it. Most of the time, it's under so-called "maintenance". 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @EError2024 

I am very sorry to hear you are experiencing issues with the EE app. 

Can you log into the app this morning? 

Which sections of the app show an error when maintenance has ended?

Leanne.

Schockwave
EE Community Star
EE Community Star

@EError2024 , maintenance is done during the night, as that is the quieter time and most people are asleep or watching TV, not spending time on the app, whereas during the day is busy time and many are more likely to use it.

Not sure what problems you are having, but mine works, what errors? Not noticed any. You can always log-in via the website to see your account.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.