07-03-2024 11:59 AM
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section.
We’re investigating this issue, but you can activate this via the web in the meantime at https://ee.co.uk/plans-subscriptions
17-01-2025 11:36 AM
Hi Nick,
I have tried the web as you suggest but getting the same message. This has been down for almost a week at least. Any idea when the problem will be fixed
17-01-2025 02:01 PM
Hey there @STEVEJ7, welcome to the EE Community!
Just to be sure here, are you trying to activate Discovery+ via the app like Nick mentioned, or is this already up and running and you get errors when trying to view content?
If it's the latter, what errors are you seeing here?
Peter
09-03-2025 11:04 AM
Ee was so bad
3hrs on phone getting passed around getting nowhere
Even told 55inch TV with 55mb is to big to stream without buffering in HD
All 3 boxes kept freezing or screen goes black
They let me cancel 12months early and gave me money