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Discovery+ (TNT Sports) activation issue on the EE app

NickBS
EE Community Manager
EE Community Manager

‎07-03-2024 11:59 AM

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section.

We’re investigating this issue, but you can activate this via the web in the meantime at https://ee.co.uk/plans-subscriptions

12 REPLIES 12
Lifn
Contributor
Contributor
In response to SkyeKyleigh

‎15-04-2024 07:24 AM

 Ee know about this it’s been happening to some customers for months and just keep saying be sorted at  a date but never is. 

0 Helpful
Lifn
Contributor
Contributor
In response to Lifn

‎15-04-2024 07:25 AM

Last time I spoke to ee said no date for this to be sorted 

but is in contract 

0 Helpful
Lifn
Contributor
Contributor
In response to Ahmadshakir

‎15-04-2024 07:33 AM

The link doesn’t work 

been told by lots of people at re only way  I can activate discovery plus Apple TV is through the app that doesn’t work 

still can’t access bills 

this has been like this for months sure if it was payments it would be sorted 

 

0 Helpful