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I have both broadband, and mobile, I have All Rnd SIM UnI £36 6MHP, but I’m getting no £20 discount, even though it’s says I have the one account, please helps thank you.
Resolved! Netflix account no subscription
Hi, I have a sim only package with 3 add-ons, one of which is a Netflix basic package. I have just gone to use Netflix and it says I have no subscription. It has been working fine up to now, but now suddenly doesn't work. I have checked my sim packag...
Call failure while roaming in EU
my phone number works fine while roaming, but my husbands number ( an additional line on my contract) will not make a call - every call ends with call failure. EE techs are aware of the problem & has happened to many customers roaming since the 18th...
Interview request Cardiff
hi i have applied to be a customer service advisor in cardiff and have gotten interview requested 2 times and have had nothing back for a month and a half would be massive help to get this sorted as i really need a job and have a good CV with relativ...
Packs and addons
What’s the difference between a pack and a addon??Oh I know what the difference is, you can’t buy a addon using EE’s useless app.
Canada Roaming
Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...
Resolved! Add-on EU Roaming Free - what does this mean?
Hi,I'm currently on an Essential SIM 125 contract. Looking at my add-ons, it states I have EU Roaming with the word free underneath.What does this actually mean - is roaming free in the EU for me? I'm going to Madeira this week so would really like t...
Resolved! Scam re EE/BT merger
I just received a call from a Southampton number (023 8244 2991) claiming I would be receiving a new SIM card tomorrow due to the EE/BT merger. They said they would transfer me to another department, but I hung up, assuming it was a scam. Can you con...
NHS Perk
I went to upgrade today but have been told that my NHS Perk is no longer valid for any plan that I can get for the Samsung S25 Ultra. I've been with EE for 11 years or so and I'm surprised that this perk has been withdrawn and customers not informed....
