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Changing user names on family sim

ciaskin
Investigator
Investigator

I've got a family sim package - one for me (Dad) and 3 extra sims on my account for family members.  Let's call them, Tom, **bleep** &  Harry. On my invoice, all four sims show the user as me 'Dad' which makes it difficult to manage but if I go into the website profile settings for each sim and change the user name say, for Tom's number to 'Tom', it then changes all 4 users to Tom!!  How do I change individual user names so that each is correctly associated with the correct number?

11 REPLIES 11
Profile closed
Not applicable

App has just started working, hopefully the same for everyone.

Christopher_G
EE Community Support Team

Thanks for confirming, @Profile closed

Chris