Changing from All Rounder to Full Works Plan

[SammyxVine90]

Hi all,

I just upgraded to the iPhone 17 Pro Max and went with the All Rounder Plan. Is there anyway to change to the Full Works plan with Apple One? I only upgraded a couple of days ago and received my new iPhone today.

I have been told two different things from two customer service agents today. The first agent said I would have to return the phone and do the upgrade again if I wanted to change to the Full Works. The second agent said I could change to the Full Works, but she didn't sound confident and said it will only cost me 70p more a month which doesn't seem correct? I always thought the Full Works costs £5 more a month.

I have a Friends and Family discount on my account so I don't want to lose it by changing plans. If changing will cause problems and mess up my discount, I will stick with the All Rounder.

[SammyxVine90]

Also, I must add that I am on the old style contract where you have one bill and not the new Flex Pay.

[XRaySpeX]

If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.