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Change contact number

KTrow10
Visitor

‎31-07-2024 10:18 AM

Hello I've recently just got ee and the app but my phone number is incorrect on the app and when I tried to change it it sent a pass code to that wrong number  how can I change it to my number?  

 

Many thanks

K

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎31-07-2024 10:59 AM

Hello @KTrow10 ,

Welcome to the community,

Have you just ported your number over from another network?

Then I would just wait, as that will change, or ring customer service about it, they should be able to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.