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Can’t login

paulinehernande
Investigator
Investigator

Since the app has been updated I can’t login

14 REPLIES 14
Leanne_T
EE Community Support Team

Hi @ohmikedays

Please call us on 150 and the team will get this looked into for you. 

Thanks. 

Leanne. 

I went to the store yesterday and they couldn’t support me with a new eSim so I can’t make any calls so I’m a bit stuck

Leanne_T
EE Community Support Team

Hi @ohmikedays

You can call us on 0800 079 8586 from any phone, and the team will be happy to help. 

Leanne.

Ibrahimerkal
Visitor

I have been trying to sign in and it doesn’t work

Leanne_T
EE Community Support Team

Hi @Ibrahimerkal 

Are you signing into the EE app? 

What happens when you log in? 

Leanne 🙂