Application error: a client-side exception has occurred

[thisisbrit]

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine does not and I can't login to fix an issue with my child's phone line. Is there something wrong with my account? How can this be fixed so I can pay my child's bill???

[flicB1]

Same issue here. Have you managed to resolve it?

[Nikkalamorris21]

I am having the same problem

[darylwightman]

I am having the same problem

[Christopher_G]

Hi @thisisbrit, @flicB1 and @Nikkalamorris21 

Welcome to the community.

Are you still getting this error message this morning?

Chris

[thisisbrit]

Yes, still having the same issue. As soon as I login, it goes to that error message. 

[honeybrowne]

yes now in problem : 

Application error: a client-side exception has occurred (see the browser console for more information).

[Nikkalamorris21]

Yes tried my phone and my computer same message

[Christopher_G · Accepted solution]

Thank you, @thisisbrit 

I've been told this should be fixed now, could you give it another try please?

Chris

[thisisbrit]

It is, but now there’s a new error message saying the site can’t display account management at this time. It’s always something with this website! So frustrating.