App

[rhonasd]

Is anyone else having problems with ee app and website login ?

[Rach_H]

Hi @rhonasd,

Welcome to the Community!

I'm sorry to hear about the trouble you're having with your account. Could you let me know a little more about what's happening?

Rach

[NickC6]

Hi, yes I am. I have been moved over from BT to EE on a new contract and cant log into either the app or website on any device. Can I still set up the new EE hub/tv box I havd been sent please?

[Christopher_G]

Hi @NickC6 

Welcome to the community.

If your broadband is active with EE, you should be able to set up your new router. 

What happens when you try to login? Do you get any error messages?

Chris