App home screen error
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31-10-2023 03:15 PM
This is minor, but very confusing.
The android app home screen shows GB remaining instead of MB. So I'm seeing 82MB out of 10GB remaining.
I can't find a way of reporting app issues, so I'm leaving it here in hope it makes its way to developers, or gets deleted
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31-10-2023 05:33 PM
That's right! You can't have 82GB out of 10GB remaining.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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31-10-2023 05:53 PM - edited 31-10-2023 05:54 PM
Although I can replicate this on one of my 3 lines, which has a <1Gb allowance
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31-10-2023 07:01 PM
Thanks for sharing that screenshot @bristolian
Is the issue the same for you @Ann13614? Showing GB remaining when it should be MB?
James
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06-11-2023 08:20 PM
Yes, that's exactly what I was seeing, it was showing 82GB out of 10GB remaining.
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07-11-2023 07:52 AM
Thanks for confirming @Ann13614.
Are you still seeing this now or does this look to be resolved?
Katie
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07-11-2023 04:18 PM
I'm not sure, Katie, as my allowance reset recently. I'd have to wait till the month end to check on it.
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07-11-2023 05:46 PM
OK, keep us posted on what happens, @Ann13614
Chris
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08-11-2023 04:45 PM
Mine's fixed in todays app update.
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08-11-2023 05:45 PM
Thanks for letting us know, @chistery
Chris 🙂
