07-08-2023 10:06 PM
Can't sign in on my ee app nor website after updating the app. Cleared cache and uninstalled and reinstalled the app but nothing. Phoned ee and they don't know why either
07-08-2023 10:04 PM
Mine isn't working either now I've updated it. Been on phone today to them but no help.
08-08-2023 07:44 AM - edited 08-08-2023 08:02 AM
Hello @Cath222.
Welcome to the community.
Do you see an error when trying to log in?
What happens when you try using the app?
Katie
08-08-2023 08:12 AM
@Cath222 if you cannot sign into your online EE account, then you need to call customer services and request an account reset.
