Allowances are showing as zero - data mins and texts

peterg · ‎22-08-2022

All my allowances are showing as zero accross the board normally 510 MB, 215 mins & 75 texts - is this a network error? This is on the app and the website

XRaySpeX · ‎06-11-2022

@Ripper88 : That was then while this episode is 2.5 months later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Mustafa365 · ‎06-11-2022

It's gone down again!

peterg · ‎07-11-2022

Is there any chance of this farce ending anytime soon? Oh look another day not working, how novel.

grsdev · ‎07-11-2022

I'm sure someone is working on it but it won't be a business priority in any way, shape or form because it's not something that directly generates revenue for EE.

Mustafa365 · ‎07-11-2022

People might get fed up & leave EE, though!

Mustafa365 · ‎07-11-2022

@ Leanne_T, as requested, here are the screenshots again...

Android EE Screenshot.jpg PC EE Screenshot.jpg

Leanne_T · ‎07-11-2022

Thanks for the screenshots @Mustafa365

I will pass these to the support team.

Leanne.

mixalis · ‎07-11-2022

mixalis · ‎07-11-2022

Both the website and the app.
Wasn’t this fixed sometime ago??

grsdev · ‎07-11-2022

@mixalis It was working until about a week ago, and then it broke again. It's been b0rked since then.

Moderators have assured us that teams are on it.