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Community Activity
MTV
Before 2020 BT now EE had more channels like National Geographic and more MTV channels like MTV Classics. I presume these channels were removed due to licensing.Any idea if these channels will come back in the next year or so?
Final bill
I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.
Reluctant to send a Smart Hybrid Connect
When I ordered my four works fibre 36 broadband from EE, I transferred from BT. I was informed to send back all relevant BT equipment.I received equipment from EE and assumed that I had everything I required. Subsequently, I noted that I never receiv...
Sim 1 not privisioned
Why am I getting this, I can't ring or message or receive calls and texts
4G Smart Hub
We have just moved to a very rural location and as such are really limited on internet service providers. We have opted for the 4G Smart Hub after the coverage checker stated that coverage was excellent both in and outdoors. When it was initially con...
How does EE suck so bad when BT was great....?
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
EETV apps freezing
Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.Think the EETV box shows apps via YouView.i’ve rebooted TV box, router and all software and apps are up to date.I’m on fibre 900 with EE routeranyone had the same issue and resolved?c...
Fraud
I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....
Resolved! Why can’t I use my data in Spain
Future Bills
Good evening,Was just wondering if it’s a “me” problem or something’s changed.Used to be possible to see an estimated bill on the app but it seems to have disappeared?App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy. ...
