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Tracking order
I placed my order and I went to go try track it but I only have the xko number and nothing else.i enter that information and my email it say’s tracking timed out….
Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
Google phone, locked out
Really need help. My google pixel 7 has keeps asking for my password butit looks different to ever before. If face recgnition doesnt work it usally comes up as like a phoe dial block with number to enter my pin. this however is coming up with a full ...
Returning a phone but we keeps saying find my iPhone is still on
Hi, im literally at my wits end. First I called EE to get an upgrade, they said the couldn’t do it over the phone and gave me step by step what to do online. I did this and it created two contracts ( my old and new) and I cannot afford to do two phon...
Resolved! Please stop sending me paper bills
Stop sending me paper bills
Roaming not working
I arrived on the 13th and get no network? I have spend cap of 20 pounds before I left the UK. Why can't I get no calls or make calls.
Call from EE a scam?
Hi, got a call from someone claiming to be from EE feedback department asking if I’m having trouble with network, which I am. Promised me a new sim and half price bill. Took my details and then I became suspicious. Anyone else has had this experience...
WiFi
WiFi on my mobile works if I am at home but otherwise says not connected. Not had this problem before. How do I fix this please? Mobile phone signal states good thank you for your help regards Leigh
Resolved! Some calls go straight to voicemail
Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...
PAYG Updates ? why have options disappeared from the interface menu. Urgent !
Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby the data options appear restricted to two choices only . a 30 days use for £20 and unlimited for £50 . Other 2 options included the wee...
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