Add on

[Lynsey50]

The add on page is not working. 

[Lynsey50]

I am on pay as you go, I pay £10.00 a month and it comes up as an error message.

Lynsey

Sent from Outlook for Android<>

[Kay872]

Problem seems to on going from start of year by the looks of it

[XRaySpeX]

@Kay872 : What type of add-on are you after?

[Lynsey50]

I used to like putting more data on my phone as I ran out of quickly.
Thank you for coming back to me.
Lynsey

Sent from Outlook for Android<>

[Yi1]

Anyone knows when this will be fixed? It’s been a long time! 

[vitellozzo]

To anyone still having the issue, if you have enough credit just text the following to 150 to buy add-ons:

ADD DATA
ADD MINS
ADD TEXTS

Don't be surprised when some of the options will not be recognised (e.g. I can't buy 200 texts for a day).

List of all codes 150 accepts (see "Text services for add-ons"):
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/get-help-by-texting-150-on-pay-as-you-go-or-fl...

[Nazopardi]

I have same problem , no add on or subscription access. Tried link and that doesn't work either 

[XRaySpeX]

@Nazopardi : Are you on contract or PAYG?

What type of add-on are you after?

[Profile closed]

Having the same issue, the add-on.ee.co.uk link doesn't recognise that I'm on the network, and both the app's and the website's add-ons pages don't load anything either. This is all I'm seeing:

I'm trying to add the unlimited data add-on to my PAYG SIM, and I tried texting ADD DATA to 150 as well. Even though I had the required balance, when I texted UNL DATA, I got "Hi from EE. Sorry, this add-on isn't available. Please visit the EE app or reply ADD DATA for information on our available options."