Add on

[Lynsey50]

The add on page is not working. 

[XRaySpeX · Accepted solution]

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

[jeanie23]

The Add on option has not been working for over a week now. Seems to be taking very long to find a solution. But also limited options to contact EE to ask for update.

[Christopher_G]

Hi @jeanie23 

We're aware of a small number of EE customers with a similar problem. Our support teams are working on a fix as soon as possible. Have you tried the link that @XRaySpeX posted?

Chris

[jrk52]

the issue seems to be reported as early as around the late April but the problem in add ons is still not fixed

[Kay872]

Link does not work

[Kay872]

Still no access to add ons 

[Katie_B]

Hi  @Kay872. 

Thanks for coming here. 

Are you pay as you go or pay monthly?

Do you see an error? if yes, what error do you see?

Speak soon, 

Katie

[Kay872]

Error on add on page and also when texting to add it on pay as you go

[Katie_B]

What error do you see @Kay872?

Could you please provide a screen grab.

Katie