Account

[16077454]

Don't know how to make my ee account mine and don't know who the holder is 

[Chris_B]

@16077454  The account holder will be the person who is billed.      If you are not the account holder you can not do anything to have this in your name as the account holder has to make the request for a change of ownership.  

[16077454]

This is a new phone with a new number new email address new everything

[James_B]

Hi @16077454,

Welcome to the EE Community. 🙂

The account holder will be the person who purchased the phone.

Have you accidently registered in My EE as a user, rather than the bill payer?

James

[16077454]

I bought this online with no login I went on ee and bought this and a watch

[James_B]

Hi @16077454,

I'm not sure I understand your query. Are you trying to switch from the registered user to the bill payer in My EE, or do you have a different problem?

James

[16077454]

There is no switching I just bought this phone and saying that there's
someone who can control my ee stuff but it's not possible because it's just
me

[Chris_B]

@16077454  You have setup your EE online account as a user not as the bill payer.  
You can change this setting in your online account settings. Menu - Account settings -manage numbers.