Flex pay

[Fifiplow]

Hi…. I paid off my  Flex Pay contract in full 2 months ago.  I have had a few texts asking for payment since, and now quite threatening texts stating I am in debit owing 2 months.  I phoned last month to make sure it was all paid and was informed there was nothing showing on my account so not to worry about payment demands. This is really worrying me as I don’t want to have bad credit!

[Ritu_D]

Good morning @Fifiplow 

Thanks for reaching out to us here in the community. 

If you still have access to your online account, you could take a look to ensure there is no outstanding balance. 

I do understand how worrying it is, we don't have access to accounts here. If you want to put your mind at ease you could Contact Us and get some clarification. 

Thanks 

Ritu